Terms & Conditions


This site, www.warbys.co.uk is owned and operated by Warburtons of Leigh Ltd (“we”, “us”, “Warburtons”, “the Company”).

Please read carefully the following terms & conditions (and the relevant hyper-linked pages, including our Privacy Policy, Returns Policy and Delivery & Postage pages) as they set out the basis upon which you can visit and use the warbys.co.uk website (“website”).

We reserve the right to change these terms and conditions at any time by updating this page, and we advise you to read through them each time that you use the site.

By placing an order from this website, regardless of whether you choose to register with us, you are offering to purchase a product which indicates that you are over 18 years of age and agree to be bound by the following terms and conditions.

You must be 18 years of age or older to purchase goods from the site. If you are under 18, you may use the site only with the involvement of a parent or guardian.
Your use of and registration on the site is void where prohibited.

Placing an Order

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All orders are subject to availability and confirmation of the order price. All prices advertised are subject to such changes.

You are deemed to place an order with us by ordering via our online checkout process. As part of the checkout process you will be given the opportunity to check and correct any errors. We will send you an order acknowledgement detailing the products you have ordered.

We may refuse to accept an order:
Where goods are not available
Where we cannot obtain authorisation for your payment
If there has been a pricing or description error
If you do not meet any eligibility criteria set out in our terms and conditions.
Where it might not be possible to deliver to the location requested.


Despatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible
Please see our Delivery & Postage section for further information.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been despatched to you, even if your payment has been processed at the time of placing your order.
Only those goods listed in the confirmation e-mail sent at the time of despatch will be included in the contract formed.

Pricing & Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

All prices are inclusive of VAT where applicable. Delivery costs may be charged in addition where applicable. Such additional charges are clearly displayed and included in the ‘Grand Total' indicated in the ‘Order Review' at the end of the checkout process.


Payment for your order will be taken at the point of your placing an order on our website.
For further information, please refer to our Ordering, Payment and Security section.

Returns & Cancellation

If you wish to cancel your order, or to return any incorrect, damaged or defective items, you should return the goods to us in their original condition within 14 days of receipt for replacement, credit or refund of goods value.

Please refer to our Returns Policy section which sets out our policies for returns, exchanges and order cancellation.

Privacy policy

Our privacy policy, which sets out how we will use your information, can be found on our Privacy Policy page.

Gift Vouchers

Please see our Gift Vouchers page for further information.

Gift Vouchers are only valid for a limited time and the voucher must be used by the date shown on the voucher or in the email accompanying the voucher

Vouchers can be redeemed on the website at the checkout page and may be used in addition to a promotional code We can't accept any responsibility for lost or deleted gift vouchers.
Gift vouchers are sent by post. Please double check the delivery address you provide. It is your responsibility to do so and we're afraid we can't be held responsible if a gift voucher is used by someone other than you or your recipient if the address entered is incorrect

Intellectual Property Rights & License

All materials, including images, illustrations, designs, site layout, photographs, written and other text or script that are part of this site together with all software compilations, underlying source code and software in the site are protected by copyright, trade mark, design right, and/or other worldwide intellectual property rights and are owned or controlled by or licensed to Warburtons of Leigh Ltd.

Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own personal, non-commercial use is prohibited without the prior permission of Warburtons. You may not modify, adapt, alter, distribute or create derivative works of or from this website, in whole or in part.

No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

Any rights not expressly granted in these terms are reserved.

Links to Third Party Websites

This site may provide links to third party websites from time to time (third party sites). Warburtons' Privacy Policy does not cover those third party sites.

We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

We advise you to read the privacy statement applicable to each third party site you visit and we will not accept any responsibility for or liability in respect of either the contents or your use of these third party sites.

Links from Other Websites

If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

You do not remove, distort or otherwise alter the appearance of the Warburtons logo or any other trademarks or logos that appear on this website;
You do not create a frame or any other browser or border environment around this website;
You do not in any way imply that we are endorsing any products or services other than our own;
You do not misrepresent your relationship with us nor present any other false information about us;
Your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

We expressly reserve the right to revoke these rights for breach of these terms and to take any action we deem appropriate.

Accuracy of Content

We have taken all reasonable precautions to ensure that the information provided within this website is accurate; in particular that prices shown are correct at the time of publishing and that all products have been fairly described. All prices quoted are inclusive of VAT but exclusive of delivery charges.

Service Access

While we take all reasonable steps to ensure that this Website is normally available 24 hours a day, 365 days per year, we will not be liable if for any reason this Website is unavailable at any time or for any period.

Access to this Website may be suspended temporarily and without notice in the case of technical issues, system failure, maintenance or repair or for reasons beyond our control.

Damage to your Computer

We make all reasonable efforts to ensure that this website is free from viruses and defects. However, we cannot guarantee that use of this website or of any third party websites accessed through it, will not damage your computer or files programmes and information stored on your computer and we shall not be liable for any loss or damage to your computer files programmes or information arising as a result of your use of this website.

Account Security

It is your responsibility that you ensure that all information with regards to your account is kept confidential. We shall not accept responsibility for any loss or damage as a result of you not keeping all such information confidential

For further information, please refer to our Ordering, Payment and Security section.

Visitor Conduct

With the exception of than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

You must not submit any messages to the site that are defamatory, offensive, menacing, abusive, obscene, racist, or likely to cause nuisance, offence or embarrassment, damage or inconvenience to either us or our customers, or are in any other way objectionable or illegal. We retain the right to reject any order you may place and remove any such comments from any order placed by you.


o register with Warburtons you must be over eighteen years of age. Each registration is for a single user only. We do not allow you to share your user name and password with any other person nor with multiple users on a network.

Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

We may cancel or suspend your registration at any time without notice at our reasonable discretion or if you breach any of your obligations under these terms and conditions.


We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.

Limitation of Liability

We will not be liable for any loss or damage of any kind suffered by you arising directly or indirectly as a result of your use of this website or of the information provided within this website save that nothing in these terms and conditions shall exclude or limit liability in relation to any damages arising from death or personal injury resulting from your use of this website to the extent caused by the negligence of Warburtons.

Governing Law And Jurisdiction

These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom . It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom , you do so at your own risk and you are responsible for compliance with local laws.

Company Details

Registered Office:
MWS, Kingsridge House, 601 London Road, Westcliff-on-Sea, Essex SS0 9PE
Telephone: 01702 477985
Website: www.warbys.co.uk
Email: [email protected]

VAT Registration number: 328 4826 38
Incorporated in England & Wales number: 5078647